Office Hours is your chance to learn more about Relay from the people who know it best. We’ll chat with not just Relay customers, but also the team members who helped build the product from the ground up.

In our third episode, we sit down with Matthew Lehman. Matthew is the General Manager of the Grand Bohemian Hotel Asheville, an iconic property located in the Historic Biltmore Village of Asheville, North Carolina. Matthew is a veteran in the hospitality industry and has more than two decades of leadership experience in fine dining and luxury hotels. Born and raised in Pennsylvania, Matthew moved to Los Angeles to pursue a career in the entertainment industry. A passion for food and wine kept him returning to the restaurant industry, which led him to stops in Beverly Hills, Hollywood, and Bel Air. Matthew joined the Peninsula Beverly Hills in 2006 and later the Fairmont Miramar Hotel & Bungalows, leading numerous renovation projects and introducing new F&B concepts, including FIG Restaurant and The Bungalow. Matthew is a graduate of The Pennsylvania State University and earned an MBA from the University of Michigan Ross School of Business. He currently serves on the board of the Explore Asheville and is engaged with numerous charitable organizations.

Office Hours is your chance to learn more about Relay from the people who know it best. We’ll chat with not just Relay customers, but also the team members who helped build the product from the ground up.

For our first episode, we’ll chat with Scott Boucher, hotel manager of The Peabody Memphis, who has implemented Relay on his 500,000 sq ft. property. Scott Boucher began his hospitality industry career at age 17 as a Walt Disney World attraction host and has spent the last 30+ years working his way through nearly every department within hotel operations. He spent a large portion of his career in the Marriott International family at such properties as The Renaissance Vinoy, The Renaissance Orlando Resort at Sea World, The JW Marriott at Grande Lakes, all in Florida, and the Marriott Hilton Head Beach and Golf Resort in South Carolina. He later became Director of Lodging Operations at Nemacolin Woodlands Resort in Pennsylvania, where he achieved and maintained the AAA 5-Diamond Award. He came to The Peabody Memphis in 2007 as Director of Rooms and later was elevated to Director of Operations and as of 2018 became the Hotel Manager.